Privacy Policy

1. Controller Identification

NINOX ZFS S.A.S., a Colombian company identified by NIT in the process of being updated, with main address at the Santander Free Trade Zone, Km 3981 Block D Stage 11 Lot D13, Floridablanca, Santander, Colombia, is the controller of personal data collected through the website ninoxcorp.com and its support channels.

• Contact email for personal data: info@ninoxcorp.com
• WhatsApp: +57 318 4592985

2. Legal Framework

This policy is governed by Statutory Law 1581 of 2012 (Personal Data Protection), Decree 1377 of 2013, Decree 1074 of 2015 and other related rules issued by the Superintendence of Industry and Commerce (SIC) of Colombia.

3. Personal Data Collected

Depending on the interaction channel, NINOX ZFS S.A.S. may collect the following data:

3.1 Data the data subject provides

• First name and last name
• Company / business name
• Email address
• Phone / WhatsApp number
• Sector or industry
• Project or inquiry description
• Portal sign-in data (email and encrypted password)

3.2 Data collected automatically

• IP address (anonymized)
• Browser type and operating system
• Pages visited and duration of the visit
• Technical and analytics cookie data (see Cookie Policy)

4. Processing Purposes

Personal data will be processed for the following purposes:

• Respond to information requests, quotes and commercial proposals.
• Manage the contractual relationship with clients, suppliers and partners.
• Send commercial communications and NINOX portfolio updates (only with consent).
• Improve the navigation experience and operation of the website.
• Comply with legal, accounting and tax obligations.
• Manage access to and use of the private customer portal.

5. Data Subject Rights

In accordance with article 8 of Law 1581 of 2012, the data subject has the right to:

• Know the personal data being processed.
• Update and rectify their data when it is inaccurate or incomplete.
• Delete their data when there is no legal obligation to retain it.
• Revoke the authorization granted for processing, when applicable.
• File complaints with the Superintendence of Industry and Commerce (SIC) if they believe their rights have been violated.

To exercise these rights, the data subject can contact: info@ninoxcorp.com with the subject "Habeas Data".

6. Data Transfer and Transmission

NINOX ZFS S.A.S. does not sell or transfer personal data to third parties for commercial purposes. Data may be shared only with:

• Technology providers that deliver services on behalf of NINOX (hosting, transactional email), under confidentiality agreements.
• Competent authorities when there is a legal obligation.
• Strategic partners exclusively for the execution of joint projects, with the consent of the data subject.

7. Data Retention

Personal data will be retained for the time needed to fulfill the purpose for which it was collected and, in any case, for the period legally required for accounting, tax or contractual matters (minimum 5 years under Colombian law).

8. Security

NINOX ZFS S.A.S. applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction, including password encryption (bcrypt), HTTPS/TLS communications and restricted access to sensitive data.

9. Cookies

The website uses technical, analytics and preference cookies. For more information, see our Cookie Policy.

10. Minors

Our services are aimed at companies and professionals. We do not intentionally collect data from minors under 18. If we detect that we have received data from a minor, we will delete it immediately.

11. Changes

NINOX ZFS S.A.S. reserves the right to modify this policy at any time. Changes will be notified by updating this page indicating the date of last revision.

12. Supervisory Authority

In Colombia, the supervisory authority for data protection is the Superintendence of Industry and Commerce (SIC): www.sic.gov.co